Conversational AI. Less Hard.
Conversations with machines aren’t easy. Meet the SmartAction CX Team that makes Life Less Hard®
“The Leader in AI Self-Service”
Featured Case Studies
Dozens of Fortune 500 companies turn to SmartAction to automate conversations traditionally handled by live agents. Check out all of our case studies here >>
SmartAction is the #1 Virtual Agent provider on Gartner Peer Insights
How We Do It
A Customer Experience Worth Sharing
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.@dsw_us Gotta say, no one likes automated customer service, but yours is the best one I have ever heard! #customerservicegoals
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I can’t believe I just had the most painless refund process with @ShoeDazzle I’ve ever had and it was through an automated machine. I didn’t know that was possible
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I just talked to an automated customer service line that understood full sentences. Worked better and faster than actual people @Fabletics
5 Best Practices for AI Self-Service Without Compromise
