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A Customer Experience Worth Sharing
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.@dsw_us Gotta say, no one likes automated customer service, but yours is the best one I have ever heard! #customerservicegoals
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I can’t believe I just had the most painless refund process with @ShoeDazzle I’ve ever had and it was through an automated machine. I didn’t know that was possible
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I just talked to an automated customer service line that understood full sentences. Worked better and faster than actual people @Fabletics
5 Best Practices for AI Self-Service Without Compromise
