A dose of effortless AI-powered patient experiences.
The Virtual Agent Empowering Healthcare’s Finest
From scheduling check-ups to setting up payment arrangements, healthcare providers and payers looking to automate complex live agent transactions turn to SmartAction. Our AI-powered Virtual Agents are trusted to deliver the industry’s highest self-service rates and patient experience scores.
Proven use cases delivered off the shelf.
Intelligent Front Door
Greet customers, understand intent, and route accordingly.
Assist patients with new appointments, changes, cancellations, and proactive reminders.
Payments & Collections
Help patients settle their bill and negotiate arrangements through inbound and proactive solutions.
Account & Order Management
Allow patients to update profile information, order supplies, and more.
Learn how J&B Medical reduced Patient Effort by 60% with AI-Powered Virtual Agents
Brightree drives $1.88M in Patient Collections
Dr Stephen Shaya
CEO, J&B Medical Supply